Shipping Policy
We ship our products to customers across the United States and selected international destinations from our location in Las Vegas, Nevada. This page explains how we process and deliver your orders.
Processing time
Orders are typically processed and handed to the carrier within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive a shipping confirmation email with tracking information once your order is on its way.
Delivery times
Delivery times depend on the shipping method you select at checkout and your location. Standard delivery generally takes 3–7 business days, and expedited options are available at checkout. Estimated delivery times are estimates only and are not guaranteed; they may be affected by carrier delays or events outside our control.
Shipping rates
Shipping rates are calculated at checkout based on the destination and the shipping method selected. Taxes and duties for international orders, where applicable, are the responsibility of the recipient.
Order tracking
We provide tracking information for your orders so you can follow their progress. Delivery to the address you provided at checkout is considered complete when the carrier marks the shipment as delivered. Please check your shipping address carefully at checkout, as we are unable to redirect packages once in transit.
Lost, damaged, or delayed shipments
If your shipment appears to be lost, damaged in transit, or has not arrived within the expected delivery window, please contact us at customers@universalsavingscompany.com and we will investigate with the carrier and resolve the issue.
Returns shipping
For information about returning items, including who pays for return shipping, please see our Return and Refunds Policy. The return address will be provided to you by our team upon request.
Contact
If you have any questions about shipping, contact us at customers@universalsavingscompany.com.